Desired Profile :
Data Center Operations L1
Freshers are not eligible.
Any Graduate can apply for this profile who has at least 6 months of experience in the required field. Person may be working in 24*7 Shifts supporting clients, monitoring clients and creating and routing tickets to concerned L2 departments. Person may be required to work on the tickets to resolve the basic issues which fall in the scope of L1 support in order to fulfill the FCR (First Call Resolution). Candidate should be very good at communicating with people.
IT Software - Application Programming, Maintenance